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PRIVACY
POLICY

Outrun London Events Limited (“we”, “us”, “our”) is committed to protecting the privacy of everyone who registers for our events or interacts with our website. This policy explains what personal data we collect, how we use it, and the rights you have under UK GDPR.

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If you have any questions, you can contact us at: outrunlondon@gmail.com

1. Who We Are

Outrun London Events Limited
Registered in England & Wales
Email: outrunlondon@gmail.com

We organise trail running events in the UK and use trusted third‑party services to manage ticketing, payments, and website hosting.​​​

2. What Personal Data We Collect

We only collect the information necessary to manage your event registration and ensure participant safety. This may include:

  • Name

  • Email address

  • Ticket type and order details

  • Emergency contact information (if requested)

  • Any optional information you choose to provide during registration

We do not collect or store payment card details.

3. How We Collect Personal Data

Your data is collected when you:

  • Purchase a ticket through Ticket Tailor

  • Contact us by email

  • Visit our website hosted on Wix, which uses cookies and analytics tools

We do not collect data from any other sources.

4. How We Use Your Personal Data

We use your information only for purposes directly related to running our events:

  • Processing your event registration

  • Sending essential event information and updates

  • Managing safety, emergency procedures, and event logistics

  • Meeting legal, insurance, and compliance obligations

We do not use your data for marketing unless you explicitly opt in.

5. Our Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contract — to process your ticket purchase and allow you to participate in the event

  • Legitimate interests — to communicate essential event information and ensure participant safety

  • Legal obligation — where required for insurance, incident reporting, or regulatory compliance

6. Third Party Services We Use

  • Ticket Tailor (Ticketing & Payments)

  • We use Ticket Tailor to manage event registrations and process payments.
    Ticket Tailor collects and stores personal data on our behalf.
    We access this data only within their secure platform.

  • Payment information (e.g., card details) is processed exclusively by Ticket Tailor and their payment partners. We never receive or store this information.

  • You can read their privacy policy on their website.

  • Wix (Website Hosting)

  • Our website is hosted on Wix, which uses cookies and analytics tools.
    Wix may collect technical data such as IP address, device information, and browsing behaviour.

7. How Long We Keep Your Data

We retain personal data only for as long as necessary to:

  • Manage your event registration

  • Meet legal or insurance obligations

We do not store personal data outside Ticket Tailor unless required for event operations (e.g., a temporary check‑in list).

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Any exported data is securely deleted after the event.

8. How We Protect Your Data

We rely on the secure systems of Ticket Tailor and Wix to store and process personal data.
Any data we access is handled securely and only by authorised personnel.​

9. Sharing Your Data

We do not sell or share your personal data with third parties for marketing.

We may share data only when necessary for:

  • Safety or emergency situations

  • Legal or insurance requirements

  • Compliance with law enforcement or regulatory authorities

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Object to certain types of processing

  • Request data portability

  • Withdraw consent (if you have given it)

To exercise any of these rights, contact us at outrunlondon@gmail.com.

11. Cookies and Website Tracking

Our website uses cookies and analytics tools provided by Wix.

These may collect information such as:

  • IP address

  • Device type

  • Pages visited

  • Time spent on the site

You can manage cookie preferences through your browser settings.

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